Privacy Policy

This Privacy Policy sets out our data processing practices carried out through the use of the Internet and the World Wide Web. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at helpcenter@thecasinosupport.com

Disclosures

We will disclose personal information to other companies and to business partners, successors in title to our business and suppliers that are engaged to process such data on our behalf. We may inform you (by e-mail, telephone, text message, mail or otherwise) about products and services (including those of other companies and organisations) which we consider may be of interest to you.
 

Why we ask for specific details

Your IP address allows us to verify your identity and alerts us if there is a server error. When you register, we request certain information from you, such as contact information (your name, e-mail address, etc.), unique identifiers (like your social security number) and financial information (like your account or credit card numbers). We use customer contact information from the registration form to send you information about our online casino.

Financial information that is collected is used to check your qualifications for registering as a Real Member. Unique identifiers (such as social security numbers) are collected to verify your identity and linked to your unique account number.

Security

This site has security measures in place to protect against the loss, misuse and alteration of your information under our control. All account numbers and passwords must be supplied prior to any credit card transactions taking place. Our choice of e-commerce partner, Proc-Cyber-Services (PCS), requests specific details in order to purchase e-cash credits. Their fraud department is skilled at using the latest credit card control measures to ensure integrity and confidentiality of customers' personal details. In addition, we keep a record of every transaction made, so should the need for a complete audit arise, the information is readily available. We use 128-bit encryption when transferring data on the Internet. Each customer is issued with a unique account number and can choose their own password, which our staff cannot access.

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